Services & warranty

IRISCare - Extended warranty 3y / 4y

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  • Benefit from a 3 or 4-year warranty. IRIS offers you to extend the standard 2-year legal warranty in Europe with the IRIS Care warranty, valid for one or two additional years. By opting for the IRIS Care warranty extension, you will benefit from instant technical assistance right up to the end of your IRIS Care warranty.
  • IRIS Care warranty: product removal and return. If your product has a malfunction confirmed by our support department, they will assist you online to help you solve the problem. If, unfortunately, a solution cannot be found, IRIS will collect your product directly from you and reship an identical or functionally similar product to the same address, for the duration of the IRIS Care warranty (3 or 4 years).
  • 3 or 4-year warranty, depending on your choice
  • Online technical support in case of problems
  • Time-saving: defective product picked up at your address
  • Rapid reshipment of a replacement product
  • Peace of mind at an unbeatable price

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