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The Union Nationale des Mutualités Socialistes (National Union of Socialist Mutual Insurance Companies) decides to deploy the I.R.I.S. solution for automated processing of health care certificates in all of its federations

Louvain-la-Neuve, 13 June 2012 – I.R.I.S., a technology company (listed on EURONEXT Brussels: IRI) specialising in intelligent document recognition (IDR), enterprise content management (ECM) and optimised IT infrastructures, announces that the UNMS (Union Nationale des Mutualités Socialistes) has placed an order for an extension of its automated system for processing health care certificates, allowing all of its federations to be equipped with it. Belgian Socialist Mutual Insurance Companies manage the health care reimbursements and sickness benefits of 3,100,000 members.

Pierre De Muelenaere, President & CEO of I.R.I.S. : "In conjunction with the UNMS, we set up and put into production our application for the automated processing of health care certificates for an initial site. This production was successful and all of the productivity criteria were achieved or exceeded. Our objective now is to extend the system to the other federations."

Christophe Danhier, the UNMS' IT Manager comments: "We are very pleased with the excellent collaboration with the I.R.I.S. teams , the quality of the service provisions and the performance of the system set up by the UNMS and I.R.I.S. The extension project aims to equip all French- and Dutch-speaking branches of the UNMS and it will allow a significant gain in productivity."

Digital medical file at the UNMS

The UNMS has been working closely with I.R.I.S. since 2005 for the conversion of members' files into digital files.

The UNMS's initial objectives were to go from hard copy filing to a digital medical file, coupled with a document management tool. An I.R.I.S. digitising and electronic document management solution was firstly set up at Solidaris Liège, and then at Solidaris Mons – Wallonia Picardy and finally in all of the French- and Dutch-speaking mutual insurance companies. The initial project brought many benefits to both the mutual insurance companies and the members:

  • Huge reduction in storage spaces
  • Improvement in the work of the mutual insurance companies' employees who no longer have to go and look for information in the hard copy files
  • Very easy and swift access to the digital medical file via the IRISNext™ solution from any federation whatsoever in the network
  • Improvement in the quality and speed of responses to members
  • Ease of file transfer from one federation to another
  • Making information available to members via the Internet "shop" (e-Mut)

Automated processing of treatment forms

Next, the UNMS looked for a solution for the digitisation of health care certificates. A pilot project was launched in the mutual insurance company Solidaris Liège. Being wholly satisfactory, this project went into production and was then deployed in all of the country's socialist mutual insurance companies.

The business solution developed by I.R.I.S., and which will be set up in the different branches, is based on the following platforms:

  • IRISPowerscan™ for the digitisation of health care certificates
  • IRISCapture™ Pro for the reading and extraction of data from the certificates
  • IRISNext™ for archiving and searching for medical files

The benefits of the solution developed by I.R.I.S. are numerous. The mutual insurance company's staff benefits from a substantial improvement in the processes and the quality of the work. As for the members, they benefit from a better service at the counter, with the officials having more time to listen and advise. They can also check the processing of their health care certificates and check that the corresponding reimbursements have indeed been effected into their bank account.
About I.R.I.S

I.R.I.S. has set its mission as increasing the productivity and knowledge of its clients thanks to the better management
of documents, data and information.
I.R.I.S. Products & Technologies develops technologies and products in the area of intelligent document recognition and
its portfolio of products is sold worldwide thanks to well-developed partnerships.
I.R.I.S. Professional Solutions offers companies and public administrations innovative know-how and high-tech solutions for managing their documents, information flows and IT infrastructures effectively.

In 2011, I.R.I.S. Group made a turnover of 121.3 million euros. I.R.I.S. employs more than 550 people split between Louvain-la-Neuve, Vilvoorde and Anvers (Belgium), Orly (France), Windhof (Luxembourg), Amsterdam and Maastricht (Holland), Aix-la-Chapelle (Germany), Delray Beach in Florid (United States), Hong Kong (China) and Oslo (Norway).
About the UNMS


The Union Nationale des Mutualités Socialistes (UNMS) represents 3,100,000 members in Belgium and brings together 11 regional federations (4 in Flanders, 1 in Brussels and 6 in Wallonia). The leader in French-speaking Belgium with nearly 40% of market shares, it is present in 70% of the towns with more than 370 offices. Solidarity, which it has defended and embodied for nearly 150 years, is its flagship value. It is shared by our 10,000 employees and constitutes the foundation of its action.

The missions of the mutual insurance companies are carried out in 3 areas:

  • The management of compulsory sickness and invalidity insurance (reimbursement of health care and payment of allowances) and granting benefits to their members under supplementary insurance: birth benefit, contraception, vaccination, eyewear, etc.
  • The defence of their members an the commitment to find information and services for them on matters of health and social rights
Press Contact
Nicolas Moies-Delval
Product Marketing & Communication Manager
Tel.: +32 (0)10 487 456
[email protected]

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