Frequently Asked Questions IRIScan™ Book 2 Executive

1) The red “Err” light appears when I charge the scanner
This light appears when the scanner is being charged.
It is the normal behavior of the charging process.
The light will disappear when the scanner is fully charged.

2) My scanner isn’t recognized by Readiris ™
The scanner has been designed to be used disconnected from a computer, mainly to scan books and magazines.
Indeed, it isn’t possible to run the scanner using the software since there’s no TWAIN driver to perform that action.
After scanning your documents, connect the scanner via USB to your computer, launch Readiris™ Pro 12 for IRISCan™ Book 2 Executive and go to “File” > “Open” to directly reach the storage memory of the IRISCan™ Book 2 Executive scanner.

3) I don’t know how to pair my scanner with a Bluetooth device
A video demonstration of the procedure can be watched on:
http://www.irislink.com/c6-1972-17/IRISCan--Book-2-Executive.aspx

4) My scanner produces blurry images
Your scanner probably needs to be calibrated.
In order to calibrate it, follow the procedure that is explained on the “White Balance Calibration” card delivered in the box with the scanner.
Also, the lens of the scanner might need to be cleaned with a soft dry cloth.

5) The red error light appears when I scan
The sensor of the scanner has a speed limit while scanning. If the scanning is being performed too fast, the red error light will light up and the document must be scanned again.
Also, check that the Micro SD Card isn’t full.

6) Does it support microSDHC memory cards?
microSD and microSDHC cards up to 32 Gb are supported.