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Workflow
The good sequencing of tasks, procedures and information within a company or organization is the key element for the successful delivery of a product, a service.
Workflow systems are used to automate the processes and have a good control of their follow up.
Within your organisation, you need to improve the productivity of essential business and administrative processes (production of insurance contracts, dispute management, management of customer complaints, etc.). You want to reduce the volume of paper, increase the fluidity of document processing, track exchanges of information and actions taken, improve the distribution and supervision of work.
An electronic workflow offers several advantages:
Sharing information between users (internal employees or external partners) with secure rights management (access, creating decision tasks, modifying processes).
Enhanced process quality and customer service thanks to better circulation of information and greater control over decision-making.
Traceability of actions and decisions
I.R.I.S. offers electronic workflow solutions:
Openness to a variety of database standards, operating systems and computing environments.
Unique experience with both general systems and highly targeted systems tailored to specialist business areas.
I.R.I.S. recommends the leading products on the market: Documentum, IBM Websphere Workflow, Oracle, W4 and BasWare. For scanners, I.R.I.S. is a preferred partner of Kodak. For servers and physical data storage, I.R.I.S. recommends IBM.
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