The first year of annual maintenance and support* is included with the purchase of your I.R.I.S Professional Product, giving you:
- Free access to the I.R.I.S. Support Center
- Free access to a dedicated Maintenance website (software updates**)
- Patches and bug fixing for 1 year *
Does not include : OnSite Support / Specific Customization / Software Upgrade** / Support for deprecated versions
**Software Upgrade
A software upgrade provides significant new features or functionalities as compared to the previous version. Version is identified by the whole number. e.g. from 9.0 to 10.0
**Software Update
A software update, also known as “patch”, provides fixes and/or Minor software enhancements within the same Major Version. Version is identified by the decimal. e.g. from 9.0 to 9.1
For more information,
Download the Software Maintenance Agreement
